FAQ

Frequently asked question &
answers here

General Questions

What age range is Planet Play suitable for?

Planet Play is designed for children from 6 months to 12 years old. We have a soft, gentle area perfect for toddlers and more exciting zones with bigger slides and challenges for older children.

Where is Planet Play located?

We are conveniently located in Solihull. Plenty of free parking is available right outside the centre.

What are your opening hours?

We are open 7 days a week. Session times vary, so please check our website or call us for today’s times.

Do I need to book in advance?

Yes, we strongly recommend booking in advance, especially on weekends and during school holidays. You can book easily online or by phone.

How much does it cost to play?

Weekday (Monday – Thursday): Children under 3 — £4 Children over 3 — £6 Weekend & Bank Holidays: Children under 3 — £6 Children over 3 — £8

Can I add food to my session?

Yes! You can upgrade any play session with a meal for just £3 extra (drink not included).

Birthday Parties

How does the Birthday Party Package work?

Our birthday party package starts from £11 per child. It includes a private party room and unlimited access to the entire soft play area. Minimum 10 children, maximum 35 children. Adults pay only £1 per person.

Is there a special offer for birthday parties?

Yes! A of May, 2026 we have a limited time offer which can end anytime. Birthday Party for 10 Kids for only £99 (normally £110).

Can we bring our own birthday cake?

Absolutely! You are very welcome to bring your own cake. We can store it for you until it is time to serve.

Exclusive Hire

How much does Exclusive Hire cost?

Exclusive hire of the entire centre costs £450. This gives your group complete privacy with no other families present.

How long is an Exclusive Hire session?

Most exclusive hires are for 2 hours. Longer sessions can be arranged on request.

Safety & Rules

Is Planet Play safe?

Do parents have to stay on site?

Do parents have to stay on site?

Yes. All parents or guardians of children under 12 must remain on the premises at all times.

Can adults join in the play?

Yes! Adults are welcome to play with their children in the soft play area.

Food & Cafe

What food options are available?

Our cafe offers fresh pizza, chicken nuggets, fries, sandwiches, snacks, drinks, and milkshakes. All food is prepared fresh on site.

Can I bring my own food?

For regular play sessions you can bring your own packed lunch. For birthday parties you are welcome to bring your own party food and cake.

Other Important Questions

What should we bring with us?

Just wear comfortable clothes and bring socks for everyone who will be playing. We provide everything else.

Is the centre suitable for toddlers?

Yes! We have a dedicated soft inflatable area specially designed for babies and toddlers with gentle play equipment.

Do you accept large groups?

Yes. We regularly host big groups, nurseries and parties. Please contact us in advance so we can make proper arrangements.

Still have questions?

We are happy to help! Call us or send a message and our friendly team will get back to you as soon as possible.